Have you ever
wondered how to predict outcomes of events? By looking at past trends in,
say, consumer habits at a convenience store, we can use matrices to predict if a new product is set to be
successful in the long run, and all we need is a set of data collected over a
short span of time. For example, you manage the release of a new product line
of energy drinks at your local convenience store and wish to predict, early in
production, if your product is going to earn a fair market share. By using the
matrix operations, you can foretell how successful it will be (assuming
consumer habits do not change, which they usually don't). It's called the transition matrix and here's how it works:
You collect information about
purchases made for your product and its competitor. Let's call them Product A (Your product) and Product
B (the competitor). I managed
to collect this information for a span of 3 days: (I have converted the
percentages into decimals for simpler calculations)
Product A
|
Product B
|
|
Market Share
|
30% (0.3)
|
70% (0.7)
|
Now, upon surveying the manager
and reviewing the inventory logs, I have collected the following information on
purchases made on energy drinks; 20% of customers who bought Product A switched
to Product B for their next purchase. This means that 80% of the customers who
bought Product A remained with the same product (100-20=80). I also found that
60% of customers who purchased Product B switched to Product A for their next
purchase. This means that 40% of the customers who purchased Product B remained
with the same product (100-60=40):
Product A
|
Product B
|
|
Product A
|
80% (0.8)
|
20% (0.2)
|
Product B
|
60% (0.6)
|
40% (0.4)
|
Notice that the elements in the rows
add up to 100%. This is ALWAYS true.
By using this data in table 2 as a
reference, we can standardise this by making it constant assuming customers
retain their habits. After converting the above into a matrix form, we call
this the transition matrix. Note
that it is a square matrix. This is ALWAYS
true (since the labels for rows must be the same as labels for columns)
If we then multiply the above data
for current market share by the transition matrix (change), we can predict the
market share after one round of purchases on energy drinks. Ensure table one
converts into a row matrix so that
the matrix dimensions match for multiplication.
We have now calculated the new
market share after one round of purchases. What happens for the next round? We
multiply by the transition matrix (change matrix) again…
What happens after the third
round? We multiply by the transition matrix again…
What do you notice? We are merely
multiplying the initial market share by exponents of the transition matrix to
find the share after the nth round:
By plugging in a value for ‘n’, we
can predict the market share after ‘n’ rounds (the share after the 5th
round can be calculated by plugging in 5 where ‘n’ is in the above equation)
If you repeat this process, you
will notice that the market share begins to stabilize. The change becomes so
small from one round to the next that it becomes insignificant. It’s called the
stabilization point, and is ALWAYS present
for transitional matrices. For the above example, the market share stabilizes
at 75% for product A and 25% for product B after the 5th round. It
stays the same even after the 100th round. It is said to be Stable.
To conclude, we have been able to successfully
predict the market share of energy drinks for a long time by only using data
from a small span of time. ie:
We have predicted the future. Pretty cool, eh?
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